Industries · Plumbing and HVAC

For plumbing and HVAC businesses

Many business owners in the trade know these situations well. Under each one you can read what Ainio does for you.

  • A quote request is always missing some detail.

    You get a reply ready with the prices from your price list, and it asks for the missing details at the same time.

  • Servicing of air-source heat pumps and ventilation units gets forgotten.

    You get a reminder in good time and a service quote ready for the customer.

  • It’s hard to keep track of advance invoices and extra work on a renovation.

    You get the advance and final invoices ready based on the quote, and the customer approves extra work from a link.

  • The customer asks how much household deduction they will get.

    The final invoice already shows the share of labour that qualifies for the household deduction.

  • Is it better to take one big renovation or many small jobs? In the Huippu plan

    Ainio tells you which of the jobs on offer fit into your week and which of them earn you the most. You also see why the others were left out.

Try it free for 30 days and get set up in about 10 minutes. Nothing goes to the customer without your approval.

A plumbing and HVAC installer fixes a ventilation duct to a basement ceiling
Video

See how the paperwork gets done during the day

2 min 43 s, no sound

Example · Plumbing and HVAC

How one plumbing and HVAC job runs through Ainio

The customer wants their air-source heat pump serviced before the frosts. Ainio does the paperwork, and you decide what goes to the customer.

An air-source heat pump on a house wall on a snowy day
  1. Message

    The customer asks for a price

    Anna Aho asks by email how much an air-source heat pump service costs.

    Ainio drafts the reply.
    Reply to Anna AhoAir-source heat pump service
    Ready

    Hi Anna, thanks for your message! What make and model is the pump, and when was it last serviced? I’ll send a quote as soon as I know.

    Send
  2. Quote

    You send the quote

    Anna tells you the pump model. You check the quote and press Send.

    Ainio makes the quote with the prices from your price list and with your own logo.
    Quote
    Anna Aho · Air-source heat pump service
    Service and cleaning€175
    New filters€24
    Total (incl. VAT)€199
    Valid for 30 daysSend
  3. Calendar

    The job goes into the calendar

    Anna accepts the quote online, and you pick a day for the job.

    Ainio puts the job in your calendar with the address and phone number.
    TUE8:00
    Air-source heat pump serviceAccepted
    Anna Aho · 1.5 hPihlajatie 5 B, Vantaa
    RouteCall
  4. Invoice

    The invoice is ready right after the job

    The pump has been cleaned and checked, and you mark the job as done.

    Ainio prepares the invoice. If it isn’t paid on time, you get a reminder ready to send.
    Invoice
    Anna Aho · Air-source heat pump service
    Total (incl. VAT)€199
    Work eligible for household deduction€175
    Due in 14 daysSend

Nothing goes to the customer without your permission. Anna Aho and LVI-Lehtinen are made up, and the prices are examples.

These 4 things are included in every plan

Plans start at €99 a month (+ VAT), and during the trial you get the full Huippu plan (with trial usage limits).

Try the same steps yourself

The demo opens in your browser without signing up, and nothing is sent from it. Parts of the demo are in Finnish.

Open the plumbing and HVAC demo →
Frequently asked questions

What plumbing and HVAC businesses often ask

Here are the answers to the questions plumbing and HVAC businesses ask before they start using Ainio.

How does Ainio know my prices?

Ainio uses your own price list. You can import the price list from a file or paste it in as text. For materials you can also import your wholesaler’s price list and decide how much you add on top of the purchase price. You can always change the price before the reply goes out.

Does anything go to the customer without my permission?

No. Ainio drafts replies, quotes and invoices, but you decide what is sent. A message only goes to the address the customer contacted you from. The only exceptions are the order confirmation to a consumer customer and the cancellation receipt, if you switch on sending them automatically yourself.

How does the household deduction show on the invoice?

When the customer is a household, Ainio works out on the final invoice, in euros, the share of labour that qualifies for the household deduction. You can check and correct the amount at the top of the invoice before it goes out.

How is extra work on a renovation handled?

You add the extra work to the job details, and the customer approves it from a link. Approved extra work moves to the final invoice. On big jobs you can split the billing into an advance invoice and a final invoice.

Do I still need accounting software?

Yes. Ainio makes the invoices, sends them and keeps track of payments, but the bookkeeping is done in your accounting software. Ainio gathers the month’s invoices into one package for your accountant.

Is Ainio quoting and invoicing software for plumbing and HVAC businesses?

Yes, and a bit more. You make your quotes and invoices with Ainio, and you also get replies to customer messages ready, jobs in your calendar and a view of which invoices have been paid. The bookkeeping is still done in your accounting software.

How much does Ainio cost?

Plans start at €99 a month (+ VAT). You can try Ainio free for 30 days, and during the trial you get the full Huippu plan (with trial usage limits). There is no lock-in, and you can cancel at any time.

See prices and plans →